天津貨代公司的“十字方針” 來(lái)確保服務(wù)質(zhì)量

　　天津貨代公司針對(duì)國(guó)際貨物運(yùn)輸?shù)娜蝿?wù)提出這“十字方針”的具體要求如下：

　　The specific requirements of the"cross policy"proposed by Tianjin freight forwarding company are as follows:1.

　　1．安全。就是要求在運(yùn)輸過(guò)程中做到貨物完好無(wú)損和各種運(yùn)輸工具的安全，如果運(yùn)輸過(guò)程中不能維護(hù)貨物的質(zhì)量，甚至造成大量貨物的殘次、破損和丟失，就不能保質(zhì)保量地完成貨物的運(yùn)輸；如果在運(yùn)輸中發(fā)生重大事故，車毀船沉，不僅不能完成任務(wù)，而且會(huì)造成生命和財(cái)產(chǎn)的重大損失，所以國(guó)際貨物運(yùn)輸要把安全放在首位。

　　1.Safety.It is required in the process of transportation to do the goods intact and the safety of various means of transport,if the process of transport can not maintain the quality of goods,or even cause a large number of goods,damage and loss,can not guarantee the quality and quantity of the completion of the transport of goods;if a major accident occurs in the transport,car destruction and sinking,not only can not complete the task,but also will cause significant loss of life and property,so international Therefore,international cargo transportation should put safety in the first place.

　　2．迅速。就是要嚴(yán)格按照貿(mào)易合同的要求，把進(jìn)出口貨物及時(shí)地運(yùn)進(jìn)來(lái)或運(yùn)出去，不僅國(guó)際市場(chǎng)有爭(zhēng)時(shí)間搶速度的問(wèn)題，國(guó)內(nèi)市場(chǎng)也同樣面臨這一問(wèn)題，時(shí)間就是效益。只有不失時(shí)機(jī)地把出口貨物運(yùn)到國(guó)外市場(chǎng)，才有利于鞏固出口貨物的市場(chǎng)地位。

　　2.Promptness.That is,in strict accordance with the requirements of the trade contract,the import and export of goods shipped in or out in a timely manner,not only the international market has to compete for time to grab the speed of the problem,the domestic market also faces the same problem,time is efficiency.Only to lose no time to export goods shipped to foreign markets,to help consolidate the market position of export goods.

　　3．準(zhǔn)確。就是要把進(jìn)出口貨物準(zhǔn)確無(wú)誤地運(yùn)到交貨地點(diǎn)，包括準(zhǔn)確地辦理各種貨運(yùn)單證手續(xù)，使單貨相符；準(zhǔn)確地計(jì)收、計(jì)付各項(xiàng)運(yùn)雜費(fèi)，避免錯(cuò)收、錯(cuò)付和漏收、漏付；只有準(zhǔn)確才能說(shuō)得上又好又省，發(fā)生任何差錯(cuò)事故，必然會(huì)造成損失，這是顯而易見(jiàn)的。

　　3.Accuracy.Is to be accurate import and export goods to the delivery location,including the accurate handling of various freight documentation procedures,so that the single goods match;accurate collection,payment of miscellaneous transport charges,to avoid wrong receipt,wrong payment and omission,omission;only accurate to be able to say and good and save,any errors occur,will certainly cause losses,which is obvious.

　　4．節(jié)省。就是要求通過(guò)加強(qiáng)經(jīng)營(yíng)管理，精打細(xì)算，降低運(yùn)輸成本，節(jié)省運(yùn)雜費(fèi)用和管理費(fèi)用，減少外匯費(fèi)用支出，用 少的錢(qián)辦 多的事，為國(guó)家和社會(huì)創(chuàng)造更大效益。

　　4.Saving.Is required by strengthening management,careful calculation,reduce transport costs,save transportation and management costs,reduce foreign exchange expenses,with less money to do more,to create greater benefits for the country and society.

　　5．方便。就是要簡(jiǎn)化手續(xù)，減少層次，為貨主著想，急客戶所急，立足于為客戶服務(wù)。竭盡全力為客戶排憂解難，要使客戶感到在辦事手續(xù)、辦事時(shí)間、辦事地點(diǎn)、采用的運(yùn)輸方式，以及配套服務(wù)等方面十分便利。

　　5.Convenience.Is to simplify procedures,reduce the level,for the sake of cargo owners,urgent customer needs,based on customer service.Make every effort to solve problems for customers,to make customers feel very convenient in terms of procedures,office hours,office locations,the use of transport methods,as well as supporting services.

　　總之，“安全、迅速、準(zhǔn)確、節(jié)省、方便”是相互制約、相輔相成的，要想成為有競(jìng)爭(zhēng)力的、一流的貨運(yùn)代理，必須按照這一方針的要求去做，這“十字方針”是一個(gè)有機(jī)聯(lián)系的整體，可以根據(jù)市場(chǎng)供求的緩急、商品特性，以及運(yùn)輸路線與運(yùn)力的不同情況，全面考慮，適當(dāng)安排，必要時(shí)可以有所側(cè)重。

　　In short,"safety,speed,accuracy,savings,convenience"is mutually constrained,complementary,to become competitive,first-class freight forwarding,must be done in accordance with the requirements of this policy,the"cross policy"is an organically linked whole,according to the market supply and demand priorities,commodity characteristics,as well as transport routes and capacity of different situations,comprehensive consideration,appropriate arrangements,if necessary,can be focused.